This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Privacy Policy

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

As you browse FilmandVideoLighting.com and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)

Site Security

Yes, BarnDoor Lighting Outfitters ecommerce site, http://www.filmandvideolighting.com, is secure. Our ecommerce site is a Yahoo Store using VeriSign SSL encryption to keep your info safe and private. All credit cards are processed using VeriSign Payment Services.

Web Pricing and Content

Due to the volume of product and price changes we receive from our manufacturers, our web and in-store prices are subject to change without notice.

We will notify our customers by phone or email if a price has changed after an order is placed, should there be a discrepancy.

Unfortunately, due to the frequency and the volume of changes made to the web site, we are not responsible for any typographical errors that may occur. Thank you for your understanding. If you notice any errors, please let us know.

In Store Pricing

We are frequently asked why our in-store retail prices are a bit higher than our web store prices. That's because we have product specialists on staff that are available to assist our in-store customers with product training and demos. This incremental cost, plus the cost of inbound shipping, retail space and related expenses, requires us to charge slightly higher in-store prices.

Returns and Exchange Policy:

30 Day Return Policy (from date order is received), for Lighting equipment, Grip equipment, Tools and Bags. ***Please note: if returning an item, we must be notified within 3 days of receipt of order. Item must be returned to us within 15 days of receipt of order.

Returns May Be Subject to 20-30% Restocking Fee

Shipping fees are not refundable.

Expendable Supplies (Bulbs/Lamps, Gels, Tape, Rope, and other expendable supplies) are Not Returnable.

Items returned after 30 days will not be accepted.

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